Introduction
Elmpod Joy ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://elmpodjoy.com (the "Website"), including any other media form, media channel, mobile website, or mobile application related or connected thereto. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Website. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
Information We Collect
Personal Data
We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Website, or otherwise when you contact us. The personal information we collect may include:
- Name
- Email address
- Phone number
- Mailing address
- Message content when you contact us
- Other information you choose to provide
Automatically Collected Information
When you visit our Website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages you view
- Time spent on pages
- Time and date of your visit
- Other diagnostic data
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
We use the following types of cookies:
- Essential Cookies: These cookies are essential for the Website to function properly and cannot be switched off in our systems. They are usually set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
- Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality Cookies: These cookies enable the Website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- Targeting Cookies: These cookies may be set through our Website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other websites.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.
How We Use Your Information
We may use the information we collect for various purposes, including:
- To provide and maintain our Website
- To notify you about changes to our Website
- To provide customer support
- To provide analysis or valuable information so that we can improve our Website
- To monitor the usage of our Website
- To detect, prevent, and address technical issues
- To respond to your inquiries and fulfill your requests
- To send you newsletters, if you have subscribed to them
- To personalize your experience on our Website
Third-Party Services
Our Website may use third-party services that collect, monitor, and analyze data to help us improve our Website and services. These third-party service providers have their own privacy policies addressing how they use such information.
We currently use the following third-party services:
- Google Analytics: We use Google Analytics to help us understand how our visitors use the Website. You can read more about how Google uses your Personal Information here.
- Facebook Pixel: We use Facebook Pixel to measure the effectiveness of our advertising, understand the actions people take on our Website, and reach people who have visited our Website. Learn more about Facebook's data practices here.
Data Sharing and Disclosure
We may share your personal information in the following situations:
- With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Your Consent: We may disclose your information for any other purpose with your consent.
- Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
- To Protect Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. No purpose in this Policy will require us keeping your personal information for longer than the period in which users have an account with us.
Children's Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we discover that a child under 13 has provided us with personal information, we will delete such information from our servers immediately.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we have about you
- The right to request that we correct any personal information we have about you
- The right to request that we delete any personal information we have about you
- The right to opt-out of marketing communications
- The right to withdraw consent at any time, where we rely on consent to process your personal information
To exercise any of these rights, please contact us using the contact information provided below.
International Data Transfers
Our Website is operated in the United Kingdom. If you are located in another jurisdiction, please be aware that information you provide to us may be transferred to, stored, and processed in the UK. By using the Website and providing us with information, you consent to this transfer, processing, and storage of your information in the UK, where the privacy laws may not be as comprehensive as those in the country where you reside or are a citizen.
Links to Other Websites
Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: [email protected]
- By phone: +44 6727 502594
- By mail: 592 Thomas Grove Lake Mandy, AL9 5DL, United Kingdom